Check the phone number: Ensure the phone number entered matches the one registered on your account and that it is entered correctly (e.g., remove any leading zeros in the number).

Verify the phone number: Make sure that your phone number is verified on the platform since OTPs are only sent to verified numbers.

Active and stable connection: Confirm that your mobile connection is active, stable, and has sufficient signal strength.

Spam or blocked messages: Check if the OTP message was misclassified as spam or moved to blocked messages.

Restart the device: Turn your phone off and on to refresh its connection to the network.

Toggle airplane mode: Enable airplane mode, wait a few seconds, and then disable it to reset the network connection.

Retry after waiting: Wait for up to 10 minutes as OTP delivery might be delayed during network congestion.

Contact your mobile carrier: Contact your mobile operator to verify there are no restrictions on your line and ensure messages from short codes or commercial senders are not blocked.

Manual mobile signal refresh: Request your carrier to refresh or reset your line's signal to ensure SMS messages can be received.

Alternative recovery options: If the OTP problem persists, try the alternative recovery option via your registered email address for password recovery.

Automatic OTP system: OTP codes are sent automatically by the platform. Support teams cannot manually resend them, so ensure all account details are correctly entered to avoid issues.

Reset limits: Some platforms limit the number of password recovery attempts (e.g., up to 5 tries in 24 hours) to enhance your security. Wait for a 24-hour period if you exceed these limits.