If your withdrawal request has been pending for an unusually long time, hereโs what you can do:
Withdrawals are often tagged as "Pending" as part of the normal processing stages, and completion may depend on factors such as transaction volume and bank timelines. In typical cases, this can take up to 3 business days.
Wait for Some Time
Withdrawals typically take up to 3 business days, excluding weekends and public holidays.
High transaction volumes or bank holidays may cause slight delays.
Check the Status of Your Withdrawal
Log in to your account and check the current status of your withdrawal request.
Verify your bank account to ensure the funds have not already been credited without a system update.
Contact Customer Support
If the withdrawal remains pending even after the expected timeframe, contact support with details such as your transaction ID and a bank statement showing recent activity. Your withdrawal will proceed automatically to completion without cancellations unless advised otherwise by the platform.
If you need further assistance, please contact Customer Support with detailed transaction information, including your request ID, withdrawal amount, and a copy of your bank statement showing recent activity.