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I have money in my account but can't withdraw. What should I do?

Updated over a month ago

If you have money in your betting account but are unable to withdraw it, there could be two possible reasons:

  1. Account Verification Required

    • If you have reached the withdrawal limit without verifying your account, the system will prevent you from withdrawing any further funds.

    • To resolve this, you need to complete the account verification process, which typically involves submitting identification documents for security purposes.

    • Once your account is verified, you will be able to make withdrawals without any issues.

  2. Withdrawal Restrictions Due to Other Issues

    • Sometimes, there may be specific restrictions applied to your account due to security checks, betting rules, or policy violations.

    • In such cases, we recommend contacting our Customer Support Team for assistance. They will help you identify the issue and guide you through the resolution process.

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